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Weekend Assistant

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Organisation: Northamptonshire County Council   Hours: 4.00
Salary: £15,840 - £15,840   Working Pattern:Permanent
Location: Kettering Library   Reference: 18137

Closing date:

28 June 2019 at midday
• Can you provide excellent customer service to all visitors to Kettering LibraryPlus?
• Can you help provide memorable activities for under 5’s and their families?
• Are you flexible and prepared to work at other Libraries as the need arises?
• Are you able to work in a team and achieve targets such as income generation and visits?
If so, you might be the person we are looking for.

This is an opportunity to join our LibraryPlus team, where you will use your customer-facing skills to deliver a wide range of services, including the provision of activities and services for children aged under five and their families, within library community spaces. Dealing with a variety of enquiries and tasks to include joining new borrowers, cash handling and local history enquiries you will ensure that each customer has a positive experience in the library.

Working to increase the wellbeing of our communities, LibraryPlus offers a gateway to services such as debt and money management advice and family support; you will also assist customers with County Council services such as Blue Badge and concessionary bus pass applications, making this an ideal opportunity for an excellent communicator.

We aim to empower our customers by supporting them to become digitally fluent and with our core offer of reading materials (including e-books / audio and magazines) and learning, we offer traditional services alongside a fast-paced and busy work environment to challenge and develop the successful candidate.

This role will require regular Saturday working and candidates will need to be flexible to the business needs of the service. The post is 4 hours per week and the salary specified is pro rata. The post requires a DBS clearance, and applications must be made online at www.northamptonshire.gov.uk To be considered for an interview you will need to follow the application guidance fully evidencing each aspect of the person specification on the personal statement.

For an informal discussion contact Sheila Jolley at Kettering Library.


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