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Travel Co-ordination Unit Manager (3529)

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Organisation: Northamptonshire County Council   Hours: 37.00
Salary: £30,332 - £33,568   Working Pattern:Permanent
Location: One Angel Square - Northampton   Reference: 22404

Closing date:

20 January 2021 at midnight
We are looking for an enthusiastic individual to lead and manage the Travel Co-ordination Unit, a team within the Highways and Transport Service in the Place Directorate responsible for assessing eligibility for home to school transport for children with an Education Health Care Plan (EHCP) in place, including appeals and exceptional circumstances.

The successful candidate will have knowledge of the legal framework within which Home to School applications are determined and experience of working with EHCPs and there is a requirement for high standards of accuracy and attention to detail.

The Manager must work to ensure the team apply appropriate standards of customer service and the correct regulation interpretation in respect of policy.

Strong interpersonal and analytical skills are essential, including the ability to explain eligibility decisions to Northamptonshire County Council (NCC) Officers, Schools and members of the public.

The post will be based at One Angel Square.

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