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Systems Support Officer

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Organisation: LGSS   Hours: 37.00
Salary: £21,589 - £23,836   Working Pattern:Permanent
Location: Cambridge Shire Hall   Reference: 20753

Closing date:

21 February 2020 at midday
LGSS is one of the UK’s largest shared service providers for the public sector, delivering a range of business support services, including HR & Payroll, Finance, IT and Business Systems. The Business Systems team is a complex, and multi-site customer support and development function across a number of applications including our ERP.

Our Business Systems Team are looking for a System Support Officer to join the Support Team, who deal with first line resolution and routine systems administration and integrity, across a number of systems and customers. You will engage with the Business Systems Team Leader to add value and deliver effective business-focused outcomes, in addition to working in partnership with managers, and other HR professionals, to drive organisational change and enable continuous improvement.

You will be;

Educated to GCSE level standard or have experience in a similar role
Committed to continuous professional development in a service delivery context
Trusted to build effective relationships with managers and colleagues across multiple geographical locations, working flexibly and dynamically to ensure a consistent, professional Business Systems Support service is accessible and delivered.

We will offer:

• A supportive and friendly working environment
• The opportunity to be part of a growing organisation, working in a service delivery model, with exposure to a variety of interesting projects and client groups

The office base for this role is Cambridge, with a move to Alconbury Weald expected late 2020/early 2021

Interview date: 2nd March 2020

For more information or to arrange an informal chat, you are welcome to contact Emma Williamson, Business Systems Team Leader on 01223 715388 or


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